How do I order a piece of art?
Once you have selected an artwork in the Shop section, please Add To Basket and follow the Checkout instructions. Payment can be made using the usual secure payment methods so you can have peace of mind when buying online.
Will my artwork be framed?
All of the paintings sold direct from my studio and are priced and sold unframed unless stated. If a piece is sold framed, it willl be stated and pictured in the photos.
Where unframed, I am happy to provide advice or even arrange a framing service. Pricing for framing can be discussed at that time. Please see below for contact details.
Are the paintings ready to hang?
Simple fixings are provided with the paintings and yes, they are ready to hang. The smaller and medium-sized paintings will come with a wire across the back about quarter way down, which you can use to hang them. Large paintings come with two D-rings screwed in the back, and are ready to hang like that.
If you are looking to frame the piece, talk to your framing expert on ways to hang on your walls.
Where do you ship?
We ship inside UK and worldwide. Your shipping costs will be calculated at the checkout. If your shipping address is abroad, and if you're purchasing a large piece, I will contact you directly to arrange the shipping to your location.
When will my artwork be shipped?
My gicleé prints are shipped directly from a London printmakers to you automatically inside 2-4 working days from placing your order.
For the original artwork, I aim to prepare and ship your painting within 3 to 5 working days. Your order will be shipped via Royal Mail Track48 or similar, offering a track and signature service. For larger pieces, we may use a dedicated art shipping company if available.
If you're ordering internationally or there is any reason for a delay, I will contact you personally.
How will my order be shipped?
All artwork will be carefully and securely packaged in bubble wrap or similar material to protect the artwork. A hardboard backing sheet will be added if required. Works on paper and prints will be sandwiched between a stiffened board or rolled in appropriate tube to protect it in transit.
How can I track my order?
Once your order has been confirmed and is ready to be shipped, you will receive an e-mail with an online tracking number to confirm shipping method and to allow you to prepare to receive your new artwork.
What are the delivery costs?
Packaging and delivery costs of all smaller originals are currently at a flat rate of £10 for all UK addresses, and £30 for international orders.
For larger pieces (canvas paintings of >100cm width or height), I will contact you after you have placed your order with an estimate of shipping costs.
If you are not happy with the proposed fees after having purchased your artwork, I will cancel the order and issue you with a full refund.
If unsure, feel free to contact me prior to placing your order to review shipping options to your location.
What if I am not happy with my purchase when it arrives?
It is my aim that your artwork creates surprise and delight when you receive it. If, however, you are unhappy with your purchase, let me know by email and arrange to return it within 14 days of receipt, suitably packaged (at your cost, sorry) and I will provide a full refund. Then I can release the artwork back for someone else to enjoy.
Can I purchase directly from you in the studio?
Absolutely! Come to one our yearly SFSA Open Studios in London, or contact me to arrange a studio visit if you are in the area.